WC New Mexico News

The VA New Mexico Health Care System in Albuquerque New Mexico scheduled 86,032 pending appointments across its locations during the period ending July 1, according to data collected from the U.S. Department of Veterans Affairs.

Of the total number of appointments 77,071 had a wait time of 30 days or less (89.58%) and 8,961 appointments (10.42%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 cautioning the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

Debra Draper, health care director at the GAO, told the House Veterans Affairs Committee new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
Albuquerque, NM (Raymond G. Murphy)	63,743	56,061	7,682
Las Vegas, NM	903	874	29
Artesia, NM	1,618	1,587	31
Farmington, NM	2,317	2,193	124
Silver City, NM	837	802	35
Gallup, NM	1,203	1,156	47
Espanola, NM	822	756	66
Truth or Consequences, NM	1,083	1,063	20
Alamogordo, NM	1,480	1,253	227
Durango, CO	1,977	1,945	32
Santa Fe, NM	2,957	2,827	130
Northwest Metro, NM	5,604	5,182	422
Taos, NM	937	835	102
Raton, NM	550	536	14
IDES Kirtland AFB	1	1	0